Indianapolis Based Mobile Espresso Bar

Booking Events For 2025 & 2026 • Catch us at the Fishers & Noblesville Farmers Markets all season, as well as Christkindlmarkt during the holidays!

For questions about our Privacy Policy or to change your communication settings with our company, please contact us via email:

10. contact us

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
  • We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

9. Changes to This Privacy Policy

  • Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.
  • If you believe a child under 13 has provided us with personal information, please contact us at the email address below.

8. Children's Privacy

What are Cookies? Cookies are small text files placed on your device by a website that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site.

How We Use Them:
  • Strictly Necessary Cookies: These are essential for the website to function properly (e.g., enabling navigation, logging in, shopping cart functionality).
  • Analytics Cookies: We use analytics services (such as Google Analytics) to understand how users interact with our website, which pages they visit, and how long they stay. This helps us improve our website and services.
  • Third-Party Cookies: Third parties, including Square and potentially other advertising partners, may also use cookies through our website for various purposes, such as processing payments, providing marketing services, or displaying personalized advertisements.

7. Cookies and Tracking Technologies

General Rights:
  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal information.
  • Right to Deletion/Erasure ("Right to be Forgotten"): Request the deletion of your personal information under certain circumstances.
  • Right to Object to Processing: Object to the processing of your personal information for certain purposes (e.g., direct marketing).
  • Right to Data Portability: Request your data in a structured, commonly used, machine-readable format.
  • Right to Withdraw Consent: If processing is based on consent, the right to withdraw that consent at any time.
Applicable Laws (Indiana, USA): Our business is based in Indiana, USA, and our primary customer base is also located within the United States. We adhere to applicable federal and state laws regarding data privacy.
  • (Note: While Indiana does not have a comprehensive state privacy law similar to CCPA or GDPR, these general rights reflect common privacy principles and best practices.)
How to Exercise Your Rights: To exercise any of these rights, please contact us at the email address provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

6. Your Privacy Rights

The measures we take to protect data:

  • We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures may include encryption and access controls.
  • While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Data Security

Service Providers:
  • Payment Processors: Square (for transaction processing and payroll).
  • Website hosting, analytics providers, email service providers (specifically Square's marketing tools), and customer support tools.
Legal Requirements:
  • When required by law, subpoena, or other legal process.
  • To protect our rights or the rights of others.
Business Transfers:
  • In connection with a merger, acquisition, or sale of assets.
With Your Consent:
  • When you explicitly give us permission to share your information for a specific purpose.
No Other Sharing: We do not share your information with other categories of third parties beyond these stated purposes.

4. How We Share Your Information

To Provide Services:
  • Process and fulfill orders for drinks/products.
  • Manage and execute prepaid catered events.
  • Process payments securely through Square.
  • Manage payroll for employees (linking back to Square Payroll data).
Communication:
  • Send transactional emails (order confirmations, event details, invoices).
  • Respond to inquiries and provide customer support.
  • Send marketing and promotional communications via Square email and text marketing, where you have provided consent. You can unsubscribe or opt out of these communications at any time.
Business Operations & Improvement:
  • Analyze website usage and performance to improve services and user experience.
  • Detect, prevent, and address technical issues or fraudulent activities.
  • Conduct internal research and development.
Legal Compliance & Protection:
  • Comply with legal obligations (e.g., tax, employment laws).
  • Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
  • Enforce our terms and conditions.

3. How We Use Your Information

Detail the types of information you collect.

Personal Information (Directly Provided by You):
  • Contact Information (name, email address, phone number, physical address - for invoicing/shipping).
  • Payment Information (details collected via Square POS for on-site payments, or potentially through online invoicing for prepaid events. We do not directly process or store your sensitive payment card details; these are handled securely by Square.).
  • Employee Information (for internal payroll management, which is handled directly through Square Payroll; we do not collect employee personal data directly via this website).
  • Event-Specific Information (details related to booking catered events, dietary restrictions, guest lists, etc.).
  • Communications (records of your interactions with us, e.g., customer service inquiries, feedback).
Automatically Collected Information (Usage Data):
  • Device Information (IP address, device type, operating system).
  • Browser Information (browser type and version).
  • Usage Patterns (pages visited, time spent on pages, referral sources, clicks, actions taken on the site – this comes from website analytics tools like Google Analytics).
  • Location Information (general geographical location derived from IP address, not precise GPS).
Information from Third Parties:
  • Square (Point of Sale & Payroll): Square collects information for transactions (on-site charges, tips) and payroll processing (employee clock-ins, wages, tips). We rely on Square's privacy practices for data they collect on our behalf.
  • Square Email and Text Marketing: We use Square for email and text marketing communications.
  • Web host and Google Analytics

2. information we collect

  • Who We Are: This Privacy Policy applies to Rose & Lois ("we," "us," or "our"), operating the website at https://www.roseandlois.com.
  • Purpose of the Policy: This policy outlines how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or engage with our business.
  • Commitment to Privacy: We are committed to protecting your privacy and handling your personal information with care and transparency.

1. Introduction

Privacy Policy

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